Career Guide
Contact Center and BPO
Business Process Improvement Manager
Php 100,000.00 to Php 250,000.00
Finds joy in seeing people learn and improve. Creates, implements and monitors processes and programs in maintaining quality in services and enhancing skills of the team.
Contact Center and BPO
Business Process Improvement Manager
Php 100,000.00 to Php 250,000.00
Finds joy in seeing people learn and improve. Creates, implements and monitors processes and programs in maintaining quality in services and enhancing skills of the team.
Other Job Titles:
Quality Director, Training Quality Assurance Director
Minimum Educational Attainment:
College Graduate of Any Course
Key Skills
Efficient project management
Collaborative problem solving and decision making skills
Trainings Needed
Business Process Improvement
Project Management
Advanced Negotiation Skills
Advanced Leadership Skills
Basic Service Management
Certifications
Certified Six Sigma Black Belt or Certified Lean Master