Career Guide
Contact Center and BPO
Workforce Director
Php 100,000.00 to Php 250,000.00
Oversees the work and empowers the team. Reviews and approves policies and launches complex projects on how to better utilize and manage the workforce of the company.
Contact Center and BPO
Workforce Director
Php 100,000.00 to Php 250,000.00
Oversees the work and empowers the team. Reviews and approves policies and launches complex projects on how to better utilize and manage the workforce of the company.
Other Job Titles:
Operations Support Director, Workforce Management Director
Minimum Educational Attainment:
Any 4-year College Course
Key Skills
Tenured leadership experience in workforce management
Effective people management and collaborative skills
Mastery in strategic thinking and systems application
Trainings Needed
Advanced Workforce Management Courses
Project Management
Enterprise Management
Certifications
Certified Workforce Planning Professional
Certified Six Sigma Black Belt or Certified Lean Master