Contact Center and BPO
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Entry
Customer Interaction Specialist
Customer Interaction Specialist
Php 17,000 to Php 30,000
Loves to talk to people through the telephone, web-chat or email. Needs to be calm and creative in...
Specialist
Subject Matter Expert
Subject Matter Expert
Php 17,000 to Php 30,000
Enjoys listening and collaborating with teammates in order to come up with effective strategies that...
Training Quality Specialist
Training Quality Specialist
Php 20,000 to Php 40,000
Likes learning and sharing knowledge with other people. Works hand in hand with customer interactio...
Workforce Specialist
Workforce Specialist
Php 17,000 to Php 40,000
Data and numbers are your game. Analyses different data including number of calls received and numb...
Managerial
Team Lead
Team Lead
Php 20,000 to Php 50,000
Likes to take the lead whether it's a small or big group. Guides and coaches the team on how to pro...
Customer Interaction Manager
Customer Interaction Manager
Php 50,000 to Php 80,000
Interested in managing business operations. Multitasks and balances between achieving results set b...
Client Services Manager
Client Services Manager
Php 50,000 to Php 80,000
Loves to work with clients and acts as the bridge that connects clients with the operations team. Bu...
Training Quality Lead
Training Quality Lead
Php 25,000 to Php 40,000
Has the constant need to look for things that require improvement. Leads the training quality specia...
Training Quality Manager
Training Quality Manager
Php 40,000 to Php 100,000
More innovative in developing new programs to improve the level of customer service and ultimately,...
Business Process Improvement Manager
Business Process Improvement Manager
Php 100,000.00 to Php 250,000.00
Finds joy in seeing people learn and improve. Creates, implements and monitors processes and program...
Workforce Lead
Workforce Lead
Php 25,000 to Php 40,000
Loves looking at data, finding patterns and managing resources. Ensures that the level of service t...
Workforce Manager
Workforce Manager
Php 30,000 to Php 100,000
Knows how to communicate well and collaborate often with the rest of the team given his/her experien...
Executive
Customer Interaction Director
Customer Interaction Director
Php 100,000.00 to Php 350,000.00
Leads and oversees the work of the Customer Interaction Manager and ensures that results you agreed...
Client Services Director
Client Services Director
Php 100,000.00 to Php 350,000.00
Works and deals with high-level executives. Has the management and technical skills in growing the...
Training Quality Director
Training Quality Director
Php 100,000.00 to Php 250,000.00
Finds joy in seeing people learn and improve. Creates, implements and monitors processes and program...
Business Process Improvement Director
Business Process Improvement Director
Php 100,000.00 to Php 250,000.00
Combines people and strategy skills together. Works with different groups of people and stakeholder...
Workforce Director
Workforce Director
Php 100,000.00 to Php 250,000.00
Oversees the work and empowers the team. Reviews and approves policies and launches complex projects...
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